Daily Archives:August 16, 2013


Turn "Customers" into "People" Again: Proper Bedside Manner



Physicians live in a fast-paced world that sometimes limits their capability to get to know their patients.  However, the rest of the general population lives in that same world, yet they still make the conscious choice to walk into your office.  They are not just  “customers” – they are people, they are your neighbors, and they want physicians to take their health as seriously as they take their own.  Meaningful handshakes, genuine smiles, and proper listening could be the difference between these same people making the conscious choice to walk into your office for the second time.

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