Yearly Archive 2018

ByKevinD

Happy New Year

New Year's 2019Tonight is the New Year’s Eve celebration. We will join all of our clients, readers and friends in the festivities as we look forward to a happy and prosperous 2019! Like most folks, we will be enjoying New Year’s Day with our families and friends, but we will be back up on January 2, 2019, with a reminder of the things you should be doing for your website.

Until then, have a happy and safe New Year!

ByKevinD

Factor voice search into your SEO strategy

voice searchThe worlds of SEO strategy and SEO techniques never stand still. That has always been true, but it was never more so than today. There are two trends that you should be especially aware of in 2019.

The ‘invasion’ of voice activated devices and voice initiated searches is now fully upon us. At first, you might think, “So what? How does that change SEO strategy?” Well, voice searches are different in subtle ways from the old typed query. Traditional keywords were derived from these written texts, but most people speak in styles that are different from their writing. Instead of typing sparse words like “pizza, Daytona Beach,” most people are likely to speak at least part of a whole sentence such as, “Where is the nearest Italian restaurant?”

Voice search is growing rapidly and it has great potential to affect how local businesses are found. It may not replace screen-based searches, but it will soon be enough of a factor to change SEO techniques. The advance of devices like Google Home and Amazon Alexa and personal assistants like Siri and Cortana is  going to change SEO strategy, especially for local businesses whose keywords will now have to include phrases like “near me.” Stay tuned in 2019 as we will go deeply into voice search and how it will affect small business.

The second trend is not new, but it is accelerating. This is the dominance of “media” and social media in the internet marketing arena. Today, an internet marketing agency must do much more than maintain a static website for clients. It must also manage social media and produce the content that fills sites like Facebook and YouTube. For many consumers, a business Facebook page is more important than is their website.

We have referred to some of our own clients in the past as examples of this trend. Ourseniors.net not only has an extensive website and an online magazine (OurSeniors.net Magazine), it has extensive social media presence. Take a look by clicking OurSeniors.net Media.

All of this material, the videos, the audio programs, the YouTube presentations, the Google+ presence and the Facebook page are parts of the social media and graphic media efforts that we put forward at Axiom. Obviously, this requires a lot of talent and time. Probably more time and effort than you want to put out!

If you struggle with digital marketing solutions and branding strategies , social media presence and web design, turn to Axiom. Your business deserves more than mere web presence, and Axiom is more than an internet marketing agency. Axiom Administrative Services has the professional skill and small business SEO skills needed to get your web and social media presence the ranking it deserves. Please visit Axiom’s small business services or call Axiom at 800-888-6348.

ByKevinD

Merry Christmas and Happy New Year from Axiom!

Merry ChristmasYou do not have to be an internet genius or guru to understand those wishes! At Axiom, we love the holidays just as much as you do, so please accept our best wishes to you, your business or professional practice and your family as well. We will have our regular weekly blog article up the day after Christmas, so please come back Wednesday.

Merry Christmas to All, and to All a “Good Night!”

ByKevinD

What Are Seniors Doing Online?

marketging

An important part of marketing success is simply “knowing your market.” What do your targeted customers do when they shop, look for entertainment or recreation, make a buying decision or use the internet?

Because of our customer base and location (Axiom is based in Florida’s east coast), we have a special interest in marketing to seniors and “boomers.” The central part of Florida’s east coast is home to one of the highest concentrations of seniors in the United States. It is a vital concern to us to know what our seniors are doing, both on and off line.

Pew Research Center provides information on social issues, public opinion, and demographic trends shaping the United States and the world. It also conducts public opinion polling, demographic research and media content analysis. Pew is a resource for accurate information about social trends of all kinds, and we have cited their findings several times. If you, or your marketing people,think that seniors are not on line, Pew Research says that you are wrong! In a recent survey, they found 87% of adults aged 50 to 64 are online.

The misimpression that seniors and boomers are not active in social media and the internet may stem from the attitude of the very oldest of the senior group. People aged 80 or more are, in fact, very small users of internet technology. However, if you want to reach the 80+ prospects, don’t forget to target their adult children; they are online and reachable.

Pew Research Center says that 82% of those aged 65 to 69 and three quarters of 70to 74-year-olds are online; about three-quarters of internet-using seniors say they go online daily. Seniors and boomers may be acting more like teenagers than you, your marketing and branding strategies give them credit for. In fact, Google research has indicated that search engines are the number one way in which boomers and seniors gather information. If they are looking for your business, it must be online and have a senior-friendly SEO strategy.

Your branding strategies need to include strong SEO techniques aimed at seniors and search engine optimization services that ensure you’re being seen by your prospects. Do not think that video content and social media are effective only when targeting adolescents or young adults. However, research has shown that mature viewers are more skeptical and analytical about what they see on social media. Your social media branding strategies should aim to inspire and educate seniors, not just to sell them.

Whenever possible, award them special offers and or invitations. Axiom helps one of its clients, Ourseniors.net, do this often. The OurSeniors.net organization is dedicated to serving the needs of seniors and “boomers” in all ways possible. One of the ways OurSeniors.net accomplishes this is through its frequent “Brunch and Learn” programs. These programs provide east coast seniors with an opportunity to meet and socialize with their contemporaries and to be educated at the same time.

These programs have addressed senior-interest subjects like estate and tax planning,choosing an adult community and picking the best Medicare supplement plan. The education and service function is an important part of the OurSeniors.net branding strategy. It is combined with video presentations on social media sites like YouTube (see the OurSeniors.net  YouTube Channel) and Facebook (OurSeniors.net on Facebook).

Axiom Administrative Services knows that seniors and boomers use search engines, the internet and social media in ever increasing numbers. Axiom has channeled that use into productive digital marketing solutions for OurSeniors.net. Let us do the same for you! Axiom is more than an internet marketing agency. Axiom Administrative Services has the professional skill and small business SEO skills needed to get your web presence the ranking it deserves. We can combine traditional marketing tools like direct mail advertising with local SEO services to build your branding strategy. Please visit Axiom’s small business services page or call Axiom at 800-888-6348.

ByKevinD

Social Media Marketing – What Is Going On?

Social Media marketingIt’s almost the end of 2018, time for all good internet marketing agencies, professional SEO services, and search engine optimization services to stop and think about the changing environment. This is a good idea in any business, but when you are involved in developing branding strategies, SEO techniques or digital marketing solutions, it is absolutely mandatory! These days, a 12-month-old branding strategy is more out-of-date than a 25-year-old airplane.

So, where does social media and social media marketing stand at the end of 2018? It is easy to get confused about this, because we sometimes confuse headline news with the real world. The general news and financial headlines tell us one story, while actual real world evidence says something different.

If you have been paying attention to news organizations like Fox News, CNN or the New York Times, it would be easy to get the idea that the Facebook ship has struck an iceberg and is sinking. Facebook executives have been called to testify before Congress, the market value of Facebook stock has declined by about 35% since hitting its July 2018, high and European governments are threatening to impose regulations on the giant social media platform. Discouraging, but the typical buyer of lipstick, plumbing supplies, dental care, legal advice, popular music or beer hardly seems to notice. If Facebook use has declined slightly in the past few months, those users have not turned away from social media; they are simply looking elsewhere.

Before you look elsewhere yourself, keep this in mind:

  • In 2004, Facebook had zero
  • In the third quarter of 2012, the number of active Facebook users had passed one billion.
  • As of the third quarter of 2018, Facebook had 27 billion monthly active users.

Social networks are now well established; there is a core group of them that does not change much from year-to-year, but they do seem to trade user time around. According to Alexa Internet (the internet data collection arm of Amazon) recently, Facebook and YouTube swapped places in the chart of most visited sites; YouTube’s web address (URL) is now being visited more times than the Facebook site.

The problem with that statistic is that, while many people use YouTube as a social media site, a lot of others go to YouTube only to watch news or entertainment. They never interact with it in the way Facebook viewers click around to find out what’s happening locally. Please do not misinterpret this. At Axiom, we believe very strongly in YouTube and video in general. We only want to point out that there is a lot of disagreement about what, exactly, is a social media site and what is not.

We reviewed a number of sources (Pew Research, Alexa Internet, Neilson, Forbes, etc.) before writing this article and found a lot of inconsistencies. Every one of those experts agree that Google is the most visited site in the world, and many of the newer sources list YouTube as the runner up with Facebook third. The difficulty is that some of the experts place platforms like Facebook Messenger, WhatsApp and Pinterest in the social media category while others totally ignore them. Facebook Messenger and WhatsApp are basically messaging services, both owned by Facebook. The WhatsApp platform started as an alternative to SMS and now supports sending and receiving a variety of media (text, photos, videos, etc.). It gets a Facebook wedge firmly into the mobile device (smart phone) sector.

Without going on for too long, here is what we think is the bottom line for our clients’ digital marketing solutions as well as those others involved in branding strategy and SEO techniques. First, these were the most popular social media sites in May 2018. Remember that numbers one and two may have swapped places recently, and that important names like Google, Yahoo, Amazon and eBay are not on this list as they are not considered social media.

Social Media Platforms Ranking

  1. Facebook
  2. YouTube
  3. WhatsApp Messenger
  4. Facebook Messenger
  5. Instagram
  6. Tumblr
  7. Google+
  8. Twitter
  9. Reddit
  10. Snapchat
  11. Skype
  12. LinkedIn
  13. Pinterest
  14. Flickr
  15. Kik

We left out the data about time spent on sites, visits per day per user, clicks per site, etc. There is so much data that it is just confusing to most people. However, all of this tells us that Facebook and YouTube are still (far and away) the dominate players in the social media game. Two of the other sites in the top five are Facebook appendages (WhatsApp Messenger and Facebook Messenger) and Facebook will find some way to get those users to circle back to ‘home.’

If your business, professional practice, service or non-profit wants to engage in social media marketing, then Facebook and YouTube are still the places to start! That is why Axiom is often involved in social media marketing efforts for its clients. Look at some of these examples:

Of course, Axiom has other interests and skills, but we know that branding strategy and SEO techniques are more and more directed at social media. If you are struggling to find digital marketing solutions that work and branding strategies that can reach your target markets, turn to Axiom. Your business needs more than a cheap web design, and Axiom is more than an internet marketing agency. Axiom Administrative Services has the professional skill and small business SEO skills needed to help your web presence penetrate your market. Our business marketing team can combine traditional marketing tools like direct mail advertising with local SEO services to build your branding strategy. Please visit Axiom’s small business services page or call Axiom at 800-888-6348.

ByKevinD

Print Plus E-Marketing, A Winning Combination

Print MachineBecause Axiom is an internet marketing agency, it may seem surprising to you that we also design and produce printed material. In fact, Axiom does a good deal of print media; we produce direct mail marketing for clients as well as a widely distributed quarterly magazine, OurSeniors.net Magazine for the OurSeniors.net organization. OurSeniors.net is a successful and growing business organization that aims at meeting the needs of seniors, as well as giving professionals and service providers a way to reach the 55+ market.

OurSeniors.net Magazine is a perfect example of the winning combination that print, combined with a successful digital marketing solution can provide. You can read the latest online version by clicking OurSeniors.net Magazine Fall 2018 Edition Online. At the same time you can find a free physical edition of the magazine at numerous locations. Click here to see a list of those places throughout Central Florida (Volusia, Flagler, Lake, Seminole, Orange, Osceola & Polk Counties) – OurSeniors.net Magazine Pick Up Locations.

At Axiom, we realize the importance of both printed and online digital marketing solutions. Both have their advantages and limitations, but when they are combined the result is a winning combination. Let’s think about some of the qualities of print, versus digital, versus print plus digital marketing solutions.

  • Print is durable while digital marketing solutions are immediate. At Axiom, we have a heavy emphasis on digital marketing solutions aimed at the boomer generation and seniors. This audience grew up reading magazines, and print is still a core part of an integrated marketing strategy aimed at that demographic. At the same time, we know that seniors are active on all forms of digital media. Axiom makes the content of net Magazine available, both online and as a printed object. The print magazine is often kept as a reference source, handy for finding senior-friendly help (it is durable). The online magazine and the Ourseniors.net website are always immediate, up-to-date and available. The combination offers both advantages.
  • Printed material is fixed, digital marketing solutions are flexible. The material on a website can be changed in seconds, while it is not possible to alter print copy once it is distributed. Having both offers the opportunity to be available as a fixed reference while also responding to immediate opportunities.
  • Printed material is still the only way to reach some consumers, especially older seniors. However, more and more, the online habits of seniors and boomers are coming to match those of younger consumers. Social media and the internet are becoming their primary source of news, entertainment and consumer information. Having both a digital marketing solution and traditional print media means that net covers all fronts.

Axiom can do for your business, service, professional practice or non-profit what it is doing for the OurSeniors.net organization. Axiom’s business marketing team can combine traditional marketing tools like direct mail advertising with digital marketing solutions and local SEO services to build your branding strategy. Please visit Axiom’s small business services page or call Axiom at 800-888-6348. If you are struggling to find digital marketing solutions that work and branding strategies that make your business stand out, turn to Axiom

ByKevinD

Digital Marketing Solutions for Reaching Senior Markets

Digital marketingRecently, our blog articles have been concentrating on reaching a very special and critically important segment of internet users: the senior market. Many internet marketing agencies concentrate on branding strategies and SEO techniques that are aimed at Generation X (late 30’s to early 50’s) or the Millennial Generation (teenagers to middle 30’s). They devote little thought or effort to finding digital marketing solutions that target the market segment made up of “seniors” and adults in their mid to late 50’s, the Baby Boomers.

On the surface, this branding strategy seems to make sense. If you add the population totals, Gen Xer’s and Millennials are by far the largest age demographic, and Millennials are now coming of age and taking leadership positions in business and politics. Many of the young geniuses who power the internet are Millennials. Alexandria Ocasio-Cortez, age 29, just became the youngest woman ever elected to Congress, replacing an establishment Democrat of the Baby Boomer generation. These are the people who buy most of the houses, cars and consumables from hair spray to pet food. It is natural for branding strategies and SEO strategies to take aim at them!

It is also true that most of the people who develop search engine optimization (SEO) services and techniques are members of these younger generations. They think like Gen Xers or Millennials, but could they be missing an important point? The fact is that most of the purchasing power in the American economy today is in the hands of Baby Boomers. Axiom Administrative Services is one internet marketing agency that bucks this trend. Axiom knows and understands the economic strength of seniors, “Boomers” and the 50 plus market!

This is partly an accident of geography, partly an intelligent choice by Axiom management. Our home turf is in the center of the most senior-centric state in the United States, Florida. Every day we see the economic power of seniors in every market sector. Please think along with Axiom and you will see the point:

  • The 50+ audience has much more tech know-how than marketers think! It’s true that the Boomers were not the first to adopt the internet, but they are rapidly catching up.
  • Boomers are actually the highest value consumers in the market.
  • Boomers spend the most money on each shopping trip.
  • Boomers are more likely to splurge on items that are not every day purchases. In fact, Boomers even spend the most dollars on technology. They are the biggest purchaser of high-end electronics, premium cable and premium streaming services.
  • When Boomers uproot and move (as many in Florida have done), they are in the market for new homes, new appliances, carpeting, home painting, roofing and new professional services like physicians, dentists or attorneys.

These facts hit Axiom in the face, and we have welcomed them! Axiom is especially proud of its association with Ourseniors.net, a Florida-based organization that caters to the needs and opportunities that the senior and Boomer markets hold. Axiom manages the content rich Ourseniors.net website, its social media presence, OurSeniors.net on Facebook and OurSeniors.net on Google +, as well as their direct mail and local distribution of the printed version of OurSeniors.net Magazine.

Of course, Axiom has other interests and skills, but more and more, we see that Boomers are where the bucks are, especially in Florida. If you are struggling to find digital marketing solutions that work and branding strategies that can reach this important market, turn to Axiom. Your business deserves more than a cheap web design, and Axiom is more than an internet marketing agency. Axiom Administrative Services has the professional skill and small business SEO skills needed to help your web presence penetrate the senior and Boomer market. Our business marketing team can combine traditional marketing tools like direct mail advertising with local SEO services to build your branding strategy. Please visit Axiom’s small business services page or call Axiom at 800-888-6348.

ByKevinD

Happy Thanksgiving Day

ThanksgivingHappy Thanksgiving from all of us at Axiom Administrative Services.

ByKevinD

The Power of Video Marketing

marketgingAre you using video content to advance your branding strategy? Video marketing is no longer the new kid on the block of internet and social media marketing. It is very much a “here and now” way to communicate that branding strategy and to achieve the digital marketing solution you need.

This is evermore true across all demographics and in almost all markets. Video is a way to expose your branding strategy, your brand story, to explain your product or service and build relationships with customers. According to HubSpot, a leading maker of software tools for social media marketing, 80 percent of customers recall a video clip consumed in the past 30 days. This includes customers and consumers from adolescents to seniors.

A recent Axiom communication pointed out that the internet, social media and online video watching is now very much a part of the senior lifestyle. If your branding strategy is using social media only as a platform for reaching younger generations, you are probably missing out. Seniors, especially Baby Boomers are a powerful consumer demographic.

Why is video so effective in reaching seniors? Because Boomers love video for the same reasons as other age groups – video goes beyond demographic factors and reaches all of us with what it means to experience life. That experience might be pleasant, as in riding in a new convertible or walking on a beach. It might be problematic, like discovering that your roof needs repair or your trees need trimming. It could be instructive, as in explaining Medicare benefits or tax rules.

What kind of video marketing/branding strategy appeals to the senior lifestyle?  There are as many ways to approach video marketing/branding strategy with seniors as with any other group, but here are some hints.

  • Do not assume the audience is just like your grandmother or grandfather; many seniors relate very well to material that would appeal to younger generations. Avoid stereotypes.
  • Use the right references and avoid any terms that may seem patronizing. Do not refer to limitations, but appeal to seniors in the light in which they want to be seen.
  • Provide video content that is insightful and offers tips on making the most from life.
  • Baby Boomers are highly optimistic about their futures, so make them feel they are having the best time of their lives.

AXIOM Administrative Services is particularly well positioned to help you tap into the senior lifestyle market and reach senior consumers using video. Axiom is based in one of the most senior-centric population areas in the United States – the central and east-central geography of Florida. Axiom has long experience in producing and using video material on websites and on social media platforms like YouTube and Facebook. Using these tools, Axiom has helped one of its senior-oriented clients achieve an enviable growth over the past two and a half years.

In mid-2016, OurSeniors.net did not even exist, and its forerunner, Finding Assisted Living, had only begun to make an impact. In the months that followed, OurSeniors.net has expanded from its Volusia-Flagler base to cover seven of the most senior-friendly counties in Florida (or the entire nation). Along the way, OurSeniors.net has attracted partners like Humana Health, The Volusia Flagler Family YMCA and Plan Life Care.  Take a look at some examples of Axiom’s video work, done for OurSeniors.net and placed on social media platforms.

Besides its video production, web maintenance and social media management functions, AXIOM Administrative Services also creates and manages direct mail efforts for OurSeniors.net. A big part of this client’s success is due to the digital marketing solutions and branding strategies that Axiom has created. If you are trying to reach this important demographic group, let Axiom connect you to OurSeniors.net today. Our business marketing team can combine traditional marketing tools like direct mail advertising with local SEO services to build your branding strategy. Please visit Axiom’s small business services page or call Axiom at 800-888-6348.

Meanwhile take a look at this recent e-mail promotion produced by Axiom for Ourseniors.net.

ByKevinD

Reaching the “Boomer-Consumer”

smartphone useFor decades marketers have made it clear that the target of their efforts was the 20- to 40-year-old age group. Demographers have given this group, born between 1980 and 2000, the title, “millennial generation.” On and off the internet, marketing professionals have sometimes seemed obsessed with catering to the tastes of these young people.

On first thought, this makes good sense. In the next two to three years, this group will become the largest adult group in the United States, numbering 73 million persons. These are the people who are most likely to be in the market for automobiles, houses or consumable items of all kinds. All of this is true, but it is older Americans who have the economic power after spending a lifetime accumulating assets. The most powerful economic group is now the famous “baby boomers,” Americans born between 1946 and 1964. They are now in the range of 55 to 74 years old, and they have trillions of dollars in spending power!

In 2107, the USA Today Newspaper wrote this –

“In the first quarter, Americans 55 and older accounted for 41.6% of consumer spending, up from 41.2% late last year. Toss in 53- and 54-year-olds, and the Boomer-and-older set comprise about half of all consumption, according to Visa and Moody’s Analytics.”

Marketing to the boomer generation is complicated by the fact that they are more resistant to traditional advertising than are young people. At the same time, they’re often regarded as ­being non-users of the internet, social media and technology in general. This is a point at which many branding strategies, SEO techniques and even well-run internet marketing agencies are simply missing out!

Millennials are in the lead when it comes to adopting technology, but older people are definitely online and active. Consider these statistics from a March, 2018 article in Forbes Magazine:

  • 57% of boomers are on social media, along with 75% of Generation X.
  • Boomers spend an average of 27 hours per week online.
  • Facebook is by far the preferred platform, and boomers are highly engaged there.
  • Boomers are 19% more likely to share content on Facebook than any other generation.

The point should be obvious – marketers, internet marketing agencies and professional SEO services should reach out to the “boomer-consumer” generation using technology. But how?

“Influencer marketing” is a form of marketing which centers on influential people, not the target market as a whole. It identifies the individuals that have credibility with potential customers, and directs marketing efforts around these influencers. Seniors and boomer-consumers are especially receptive to this type of marketing because it involves connecting them to peers or trusted third party experts.

One of Axiom’s clients, OurSeniors.net, is very adept at influencer marketing. In its marketing and service efforts both on line and off, OurSeniors.net has set a goal of service to seniors and their loved ones. One of their most important tools is the OurSeniors.net Senior Transition Pro Team. This group is a network of knowledgeable professionals from many different fields, including law, medicine, real estate and finances. They are “influencers,” whose professional advice is dependable and unbiased.

The Senior Transition Pro Team appears frequently in the OurSeniors.net website, on its Facebook page and throughout its online presence. Because they are trusted, experienced professionals, their presence lends credibility to the website, the organization and their service/marketing effort as a whole.

Think about your own business or service. Who are the local influencers that can help you achieve the digital marketing solutions that you seek? Axiom Administrative Services has the professional skill and small business SEO skills needed to get your web presence the ranking it deserves. We will look for the influencers you need on the web. Our business marketing team can combine traditional marketing tools like direct mail advertising with local SEO services to build your branding strategy. Please visit Axiom’s small business services page or call Axiom at 800-888-6348.